Legal

Terms of use.

These terms are an agreement between you and Loops Coffee & Yarn LLC (“Loops,” “we,” or “us”). They govern your use of www.loopsclt.com and everything offered through it (the “Website”). By using the Website you agree to these terms and to our privacy policy. All information we collect through the Website is subject to that privacy policy. If you do not agree to these terms or the privacy policy, you must not use the Website. Last updated July 24, 2026.

Changes to these terms

We may revise these terms from time to time. Changes take effect when posted here, and continuing to use the Website after that means you accept them.

Using the website

The Website is intended for people in the United States who are 13 or older. You are responsible for your own access to it, including any connection costs. You may use the Website only for lawful purposes. You agree not to:

  • Use the Website in violation of any applicable law or regulation.
  • Use it to harm, exploit, or impersonate anyone, or to impersonate Loops.
  • Send advertising or solicitations through it without our written consent.
  • Decompile, reverse engineer, or disassemble any part of it except as the law permits.
  • Introduce anything malicious, interfere with its operation, or attempt unauthorized access to it or any connected server or system.
  • Engage in any other conduct that exposes Loops or any user of the Website to liability, or that we otherwise reasonably find objectionable, as determined by us in our sole discretion.

Any right not expressly granted here is reserved by Loops. We may restrict, change, or take down any part of the Website at any time, and we are not liable if it is unavailable.

Website content

The Website shares general information about the shop, including menu items, prices, hours, and offerings. All of it can change without notice, and availability of anything described is subject to what is actually in the shop that day. Purchases made in the shop are handled at the counter; remakes, returns, and class refunds are described on our returns page.

Intellectual property and trademarks

The Website and everything on it, including text, images, design, and arrangement, belong to Loops Coffee & Yarn LLC and are protected by copyright, trademark, and other intellectual property laws. You may use the Website for personal, non-commercial purposes. You may not reproduce, modify, distribute, republish, or create derivative works from our content without our prior written permission. The Loops name, logo, and designs are our marks; other names and logos on the Website belong to their respective owners. No right, title, or interest in or to the Website or its content is transferred to you. For commercial use requests, email us at the address below.

Third-party links

The Website links to third-party sites and services for your convenience, including social media and the sites of partners we work with. We do not control them and are not responsible for them. If you visit them, you do so at your own risk and under their terms.

Termination

Any use of the Website not permitted by these terms is a breach of them. If you violate these terms we may suspend or end your access. We may also disclose information about you to third parties who claim you violated their rights, and we may take legal action, including referral to law enforcement, for illegal or unauthorized use. No failure, omission, or delay on our part to exercise any right under these terms will preclude any later exercise of that right or of any other right under these terms.

Disclaimers

THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE ARE NOT RESPONSIBLE FOR VIRUSES OR OTHER HARM TO YOUR EQUIPMENT OR DATA RESULTING FROM YOUR USE OF THE WEBSITE OR ANYTHING DOWNLOADED FROM IT. WE DO NOT WARRANT THAT YOUR USE OF MATERIAL ON THE WEBSITE WILL NOT INFRINGE THE RIGHTS OF THIRD PARTIES.

Limitation of liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL LOOPS COFFEE & YARN LLC, ITS AFFILIATES, MEMBERS, MANAGERS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, OR ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, OR LOSS OF DATA, WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COLLECTIVE LIABILITY OF LOOPS COFFEE & YARN LLC AND ITS AFFILIATES, MEMBERS, MANAGERS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS, TO ANY PARTY, REGARDLESS OF THE FORM OF ACTION, EXCEED THE AMOUNT, IF ANY, YOU PAID TO US FOR THE SERVICE OUT OF WHICH THE LIABILITY AROSE.

Indemnification

You agree to indemnify and hold us harmless from claims, losses, expenses, and liabilities, including reasonable attorneys’ fees, arising from a third-party claim based on your use of the Website in violation of these terms or of applicable law, and to cooperate in the defense of any such claim. We may assume the exclusive defense of any matter otherwise subject to indemnification, and you agree not to settle such a matter without our written consent.

Governing law

These terms and any dispute related to them or the Website are governed by the laws of the State of North Carolina, without regard to conflict of law rules. Any legal suit, action, or proceeding arising out of or related to these terms or the Website must be instituted exclusively in the federal courts of the United States or the courts of the State of North Carolina. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Severability

If any provision of these terms is determined to be unlawful, void, or unenforceable, that provision will nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these terms. Such a determination will not affect the validity and enforceability of the remaining provisions.

Entire agreement

These terms and our privacy policy constitute the entire agreement between you and us regarding your use of the Website, and supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us regarding the Website. Any ambiguity in the interpretation of these terms will not be construed against the drafting party.

Contact us

This website is operated by Loops Coffee & Yarn LLC, Charlotte, NC.

Questions about these terms: email us. Please also see our privacy policy.